You should force reset your Bluesmart suitcase as a last resort, and only if it's not responding. To force reset, follow these instructions while your suitcase is unplugged and not charging:
1.Turn suitcase power switch OFF (interior power switch)
2. Press and hold black button behind the trolley handle (Bluetooth button)
3. Turn suitcase power switch ON
4. Hold the black button until you see a green light at the top LED, then release.
Quick tip: You will know that the force reset was successful if you see the top LED light turn on.
Can't find the reset switch?